Knowledge Base
How-to for most common tasks
Mobile App Deepknowledge is available now on IOS and Android; To download the app, just visit your e-library portal then go to the bottom of the page, ...
Sun, 14 Jun, 2020 at 7:19 PM
A-Z / Title Search If your library is subscribing to the A-Z Title listing, you will see an “A-Z” and a “Title Search” menu on your screen. This pag...
Sun, 14 Jun, 2020 at 11:11 AM
Re-send activation message In case you didn’t find your activation message or it required to reactive your account, you can simply go to the login page...
Thu, 11 Jun, 2020 at 4:42 PM
Request a resource(s) If you need a particular subscription, book, journal, article or video and you cannot find it in the resources page, simply reques...
Thu, 11 Jun, 2020 at 6:16 PM
My Bookshelf Use this section in order to open up any saved items, preferred titles, books, and journals from the federated search results or the title ...
Sun, 14 Jun, 2020 at 11:21 AM
Media Gallery Here you can see all the pictures and video galleries for events that your institution library may upload into the e-library portal (Figu...
Thu, 11 Jun, 2020 at 6:26 PM
Forgotten Password In case you forgot your password, you can simply go to the login page by clicking on the "Login" icon (Figure 1) then click...
Thu, 11 Jun, 2020 at 4:35 PM
Federated Search Federated search is a powerful engine that performs a real-time search across all the library subscribed content, retrieves the results...
Thu, 18 Jun, 2020 at 9:57 AM
Personal details In case you didn’t complete your personal details or you want to add/modify any details, you can simply go to the profile page by click...
Thu, 11 Jun, 2020 at 6:34 PM
Library Documents This future allows the administrator to store the library documents and share them with the users. You can find the shared/stored doc...
Sun, 14 Jun, 2020 at 11:27 AM